These Terms of Service govern all purchases and interactions between the customer (“Purchaser”) and Stainless Specialty Innovations, LLC. through quotes, correspondence, or via the official website at
www.ssiohio.com.
Orders
All orders resulting from our published pricing, formal quotes, or proposals are subject to acceptance by Stainless Specialty Innovations, LLC. Production will not begin until Stainless Specialty Innovations, LLC has established credit terms with the Purchaser and received the following:
- Signed purchase order
- Signed and approved drawings (if applicable)
Changes
Any changes made by the Purchaser after fabrication has begun must be submitted in writing. Purchaser agrees to pay any additional costs associated with such changes, including materials, labor, and administrative adjustments.
Claims
Title and risk of loss transfer to the Purchaser upon delivery to the carrier, unless otherwise specified in writing. Any damages or shortages must be noted on the bill of lading at the time of delivery. Stainless Specialty Innovations, LLC, is not responsible for damage during transit.
Codes and Regulations
Stainless Specialty Innovations, LLC is not responsible for any additional costs or modifications required for products to meet federal, state, or local building codes, health standards, or regulatory compliance unless specifically agreed to in writing at the time of order.
Restocking and Cancellation Policies
Orders canceled or modified by the Purchaser after release for production may be subject to a fee of fully invoiced value depending on the stage of fabrication. Custom or made-to-order products, which is all we do, are non-returnable and non-refundable.
Product Usage Disclaimer
All products supplied by Stainless Specialty Innovations, LLC are intended for their specified industrial or commercial use only. It is the Purchaser’s responsibility to ensure proper application, handling, and installation. Stainless Specialty Innovations, LLC is not liable for issues arising from misuse or improper installation by third parties.
Limitation of Liability
Stainless Specialty Innovations LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products. In any event, Stainless Specialty Innovations, LLC liability, shall be limited to the amount paid by the Purchaser for the specific product giving rise to the claim.
Contact Information
For questions about these Terms of Service, please contact:
Stainless Specialty Innovations, LLC
Email: sales@ssiohio.com